Accessibility Statement

Our Commitment

CertiPro Home Improvement is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible to people with a wide array of disabilities, including:

• Visual impairments, including blindness and low vision
• Hearing impairments, including deafness and hard of hearing
• Motor impairments that affect the ability to use a mouse or keyboard
• Cognitive impairments that affect learning, memory, or attention
• Speech disabilities
• Photosensitivity and seizure disorders

WCAG 2.1 AA compliance is an ongoing effort. We recognize that some areas of our website may not yet fully meet these guidelines, and we are actively working to address any gaps.

Measures We Take

CertiPro Home Improvement takes the following measures to ensure the accessibility of our website:

• Semantic HTML: We use proper HTML elements and structure to ensure content is meaningful and navigable by assistive technologies.
• Alternative Text: We provide descriptive alternative text for images so screen readers can convey their content to visually impaired users.
• Color Contrast: We maintain sufficient color contrast ratios between text and background colors to ensure readability for users with low vision or color blindness.
• Keyboard Navigation: Our website is designed to be fully navigable using a keyboard alone, without requiring a mouse.
• Responsive Design: Our site adapts to different screen sizes and devices to accommodate users who may zoom in or use mobile assistive technologies.
• Clear Language: We strive to use clear, straightforward language throughout our site to support users with cognitive disabilities.
• Form Labels: All form fields include properly associated labels and clear instructions to assist users with screen readers and other assistive devices.
• Focus Indicators: Interactive elements display visible focus indicators for users navigating with keyboards or assistive devices.

Known Limitations

While we strive for full WCAG 2.1 AA compliance, some content may not yet be fully accessible. Known limitations include:

• Some older images may lack fully descriptive alternative text
• Some third-party content or embedded services may not fully meet accessibility standards
• PDF documents may not be fully accessible to screen readers

We are actively working to resolve these issues and improve the accessibility of all content on our website.

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take accessibility concerns seriously and will do our best to respond within two (2) business days.

If you need assistance accessing any content or functionality on our website, we are happy to assist you directly. Please call or email us, and we will provide the information you need in an accessible format.

Compatibility

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (including JAWS, NVDA, and VoiceOver)
• Screen magnification software
• Speech recognition software
• Operating system accessibility features

Our site is best viewed in the latest versions of Chrome, Firefox, Safari, and Edge browsers.

Continuous Improvement

CertiPro Home Improvement views accessibility as an ongoing effort. We regularly review our website against current accessibility standards and make updates as needed. Our team is committed to providing an inclusive experience for every visitor.