Privacy Policy

1. Introduction

CertiPro Home Improvement ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at certipro.pro or engage with our services.

By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out our contact or quote request forms
• Call, email, or otherwise communicate with us
• Subscribe to our newsletter or updates
• Request a consultation or estimate

This information may include your name, email address, phone number, mailing address, and details about your home improvement project.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation paths
• Referring website or source
• Device type (desktop, tablet, mobile)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates
• Deliver and manage our home improvement services
• Communicate with you about projects, appointments, and follow-ups
• Improve our website, services, and customer experience
• Send periodic marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud or unauthorized activity

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly, such as navigation and security features.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

You can manage your cookie preferences through your browser settings or by using the "Cookie Preferences" link in our website footer. Most browsers allow you to refuse or delete cookies, though some features of our website may not function properly if you do so.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our services. These may include:

• Google Analytics: For website usage analysis and reporting
• Google Fonts: For typography rendering
• Netlify: For website hosting and form processing

These third-party service providers have their own privacy policies addressing how they use your information. We encourage you to review their policies.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our website, conducting business, or serving you, so long as they agree to keep your information confidential.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In connection with a merger, acquisition, or sale of company assets.
• Protection: To protect the rights, property, or safety of CertiPro Home Improvement, our customers, or others.

7. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data in transit and secure storage for data at rest.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to opt out of marketing communications
• The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: